Privacy Policy

BoxBode.com Privacy Policy


Effective Date: 08 November 2024


Introduction

Welcome to BoxBode.com (“the Site”). This Privacy Policy explains how Bright Gate Digital (“we,” “our,” or “us”) collects, uses, shares, and protects personal information of users (“Users” or “you”) of the BoxBode.com website and the BoxBode App as launched from the BoxBode.com website (“the App”). By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.


1. Information We Collect

We collect various types of information from Users, including:

  • Personal Information: When you create an account, book a stay, or become a vendor, we may collect personal information such as your name, email address, phone number, and payment information.

  • Usage Data: We collect information on how you access and use the Site, including IP address, browser type, pages visited, time spent on pages, and similar diagnostic data.

  • Payment Information: All payments are processed via PayPal. We do not store payment card details. PayPal may collect personal information from you to process payments.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our services, including processing bookings and payments.

  • Communicate with you regarding your bookings, updates to our services, and customer support.

  • Improve and personalize your experience on the Site and App.

  • Ensure compliance with our Terms of Service, including fraud prevention, risk assessment, and security.

3. Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who help us provide and improve our services, such as payment processing through PayPal.

  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, and safety of BoxBode.com, our Users, or others.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All passwords are hashed using SHA-256 cryptographic hashing to ensure privacy and security. We also use security best practices to safeguard your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on the Site and improve our services. Cookies help us understand user preferences, provide a more personalized experience, and track advertising performance. You can manage your cookie preferences through your browser settings.


6. User Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we correct any inaccuracies in your personal information.

  • Deletion: Request the deletion of your personal information, subject to applicable laws and contractual obligations.

  • Withdraw Consent: Withdraw your consent for us to process your information, where consent is the legal basis for processing.

If you wish to exercise any of these rights, please contact us using the contact details provided below.


7. Retention of Your Information

We retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. This includes retaining information to comply with legal obligations, resolve disputes, and enforce agreements.


8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from a child under 18, we will take steps to remove that information.


9. Communication Preferences

Users and Hosts can unsubscribe from our email communications at any time by following the instructions provided in the emails. Please note that some transactional emails related to bookings may still be sent.


10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via our contact form on the Site.

By using BoxBode.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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